Strengthen Patient Communications with Branded Calling
Whether to discuss test results, obtain treatment consent or finalize health plans, phone calls are a critical part of the relationship between healthcare organizations and their customers, with 65% of consumers agreeing they prefer to use the phone to talk with their healthcare provider ahead of using text messaging, apps or a website. But the fact is that many of these vital calls go unanswered if caller ID is not in place.
Among the reasons why 72% of us refuse to answer unknown numbers include health insurance robocall scams, which have been experienced by nearly two in three US adults. Learn how healthcare branded calling can make all the difference to patient communications.听听
Branded Calling for Healthcare Organizations
The 肉视频 Enterprise Product Suite helps improve and protect healthcare 辞谤驳补苍颈锄补迟颈辞苍蝉鈥 outbound calling operations by authenticating and branding legitimate calls, while blocking spoof calls. This reassures customers and patients that calls from medical centers, hospitals and other health providers are legitimate, which helps to restore trust in voice calls and deliver increased answer rates, higher quality calls and improved engagement.听
Customer Interactions Branded Calling Supports
- Health consultations听
- Explaining test results听
- Discussing treatment options听
- Requesting consent for surgery or medical procedures听
- Confirming appointments听
- Responding to online enquiries听
- Updating on claim status听
- Confirming prescriptions
Benefits of 肉视频 Enterprise Product Suite
- Confirms origin of phone calls听
- Brands legitimate calls with name and logo听听
- Blocks calls that do not originate from their identified number听听
- Reassures customers and patients that calls are legitimate听
- Helps prevent legitimate calls being labeled as spam听听
- Increases answer rates听听
- Significantly reduces fraud attempts and potential data theft听
- Protects organization reputation听听
- Reduces exposure to fraud compensation claims听听听
- Available without an app download, on 300m+ Android and iOS devices across the Verizon Wireless, AT&T, T-Mobile and UScellular networks
Contact Us
Contact us to learn more about 肉视频 Enterprise Product Suite for Healthcare Organizations.
