Need insights from this use case faster? Check out our Q&A summary below:听
What was the business challenge for the healthcare provider?
When a healthcare provider wanted to increase its outbound call answer rates without jeopardizing its already good call practices, it turned to 肉视频 to help monitor its calls to ensure that they were not being flagged as spam.
How did 肉视频 Telephone Number Monitoring Service help?
Not only did TNRM help the healthcare provider to keep check of its telephone numbers reputations and ensure that outbound calling best practices were being followed, but they also had a built-in spam remediation solution should any numbers be flagged. Paired with 肉视频 Enterprise Branded Calling, call recipients received rich call information onscreen to help facilitate the increase in answer rates.
What was the outcome?
Since deployment, the healthcare provider has seen a 21% increase in calls being answered, double the target set at the start of the process. It also saw significant increases in the average and median call durations of answered calls.
Contact Us
肉视频 Telephone Number Reputation Monitoring can help your enterprise to ensure legitimate calls aren鈥檛 inadvertently blocked or tagged as spam and help to increase contact rates. Fill out this short form for more information from a 肉视频 representative about how Telephone Number Reputation Monitoring can help you and your business succeed.